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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Talisma Global Professional Services group provides comprehensive offerings that help businesses achieve organizational objectives in a rapid timeframe. Extensive experience, developed from hundreds of customer implementations around the globe, coupled with tested project-implementation methodology ensures every deployment is successful. This dynamic methodology is the cornerstone for providing a proven and repeatable process to comprehend complex or simple deployments. Talisma will leverage existing legacy systems to reduce costs and retain previous company investments.

Customers interact with Talisma staff experts for all implementations. Professional Services staff includes:

  • Functional analysts with expertise in specific business verticals
  • Trained and certified project managers
  • Technical analysts
  • Subject Matter Experts (SME)
  • Best-practices consultants


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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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